The Communications Division of the Kingsville Police Department exemplifies the strong and enduring values of Texas law enforcement: integrity, professionalism, and an unwavering commitment to service. As the first and most critical link between the public and emergency services, our highly trained telecommunicators serve as the community’s lifeline during moments of urgent need and crisis.
Operating 24 hours a day, 7 days a week, the division is comprised of a Communications Supervisor and a dedicated team of telecommunicators working 10-hour shifts to ensure continuous and efficient service. These professionals are the first point of contact for all 911 calls originating within Kingsville and surrounding areas. They manage vital communications for Kingsville Police, Fire, and Emergency Medical Services (EMS), handling both priority and non-priority calls with precision, empathy, and care. They also coordinate after-hours notifications for other city departments, ensuring a cohesive emergency response across all municipal services.
Recognized by Texas law as first responders under House Bill 1090—signed by Governor Greg Abbott in 2019—our telecommunicators play an essential role in public safety. This designation honors their critical position on the front lines, acknowledging the intensity, responsibility, and life-saving impact of their work.
Each telecommunicator undergoes a rigorous training program designed to prepare them for the high-pressure demands of emergency response. Their professionalism and preparedness ensure that every call is met with competence and calm, no matter the situation. In addition to dispatch operations, the Communications Division also plays a key role in public awareness by distributing emergency notifications. Community members are encouraged to stay informed by signing up for emergency text alerts and following the Kingsville Police Department on social media platforms such as Facebook.
The Kingsville Police Department Communications Division is proud to support our residents in their most critical moments. With dedication and compassion, our team stands ready to respond, protect, and serve—building trust and reinforcing safety throughout the Kingsville community.